Shipping policy

Free worldwide shipping

Shipping on any single set is free. Duties and taxes are included in the price, so there’s nothing extra to pay on delivery.

Ordering more than one set

Free shipping applies to one set per order. If you order more than one set, additional shipping applies. We’ll email you the shipping cost after your order is placed or you can email us before placing an order.

Delivery times

Please allow around 2 to 4 weeks from order to arrival, depending on your location. Delivery times are estimates and may be affected by carrier delays, customs, weather or other events outside our control.

Tracked all the way

You’ll get your tracking link by email as soon as your order ships. Tracking information may take a little time to update.

Duties and taxes

All single set orders ship with duties and taxes prepaid, so you won’t be asked to pay import charges, VAT, GST or customs fees on delivery*

Can’t see your country at checkout?

Email us with the set you’d like and your delivery address, and we’ll arrange shipping for you.

Address accuracy

Please check your shipping address carefully at checkout. If you need to correct it, contact us as soon as possible, before your order ships.

Lost, damaged or delayed orders

If your order arrives damaged, contact us within 7 days of delivery with photos. If your order is lost or delayed, contact us and we’ll work with the carrier to sort it out.

Order changes and cancellations

Need to change or cancel your order? Contact us as soon as possible. We can usually make changes or cancel before your order ships, but once it’s on its way, it can’t be modified. Approved refunds are processed to the original payment method.

Questions?